Privacy Policy

1. Introduction

Welcome to WritexNova. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI writing platform at writexnova.com.

We collect only the minimal data necessary to provide you with a great experience. We do not sell, rent, or trade your personal information to third parties — ever.

2. Information We Collect

We collect the following types of information:

• Account Information: Your email address and password (encrypted) when you sign up.
• Usage Data: How you interact with our tools — which features you use, word counts, and request history.
• Payment Information: Billing details are handled entirely by Stripe. We never store your card details on our servers.
• Device & Browser Info: Basic technical data such as browser type, IP address, and operating system for security and analytics.

3. How We Use Your Data

The data we collect is used solely to:

• Provide and improve our AI writing services
• Manage your account and track usage limits
• Process payments and manage subscriptions
• Send important service-related emails (no spam)
• Detect and prevent abuse or fraudulent activity
• Analyse platform performance and improve features

4. We Do Not Sell Your Data

WritexNova does not sell, share, or rent your personal data to any third party for marketing or advertising purposes. Your data is yours.

5. Cookies

We use minimal cookies to:

• Keep you logged in (authentication session)
• Remember your preferences (theme, language)
• Analyse basic usage patterns (anonymised)

You can disable cookies in your browser settings, though some features may not function correctly without them.

6. Data Security

We take data security seriously. All data is transmitted over 256-bit SSL encryption. Passwords are hashed and never stored in plain text. We use Firebase Authentication and industry-standard security practices to protect your account.

7. Third-Party Services

We use the following trusted third-party services to operate WritexNova:

• Stripe — Secure payment processing. Governed by Stripe's Privacy Policy.
• Firebase (Google) — Authentication and database. Governed by Google's Privacy Policy.
• OpenAI / Anthropic / Google AI — AI model APIs. Your prompts may be processed by these providers as per their policies.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, all personal data is removed from our systems within 30 days.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, contact us at the email below.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: