Last updated: April 2026 ยท Please read before making a purchase
When you purchase any paid plan on WritexNova โ Basic, Pro, or Premium โ the transaction is final and non-refundable. By completing your payment, you acknowledge and agree to this policy.
This applies to all payment methods including credit/debit cards, PayPal, Apple Pay, and Google Pay.
We do not issue refunds for:
We encourage all users to take advantage of our free trial before purchasing:
The free trial is designed to let you evaluate WritexNova fully before committing to a paid plan. We strongly recommend testing the platform before upgrading.
You may cancel your subscription at any time through your account billing portal. Upon cancellation:
If your account is suspended or terminated due to violation of our Terms & Conditions, including but not limited to:
No refund will be issued under any circumstances for policy violations.
If you experience a technical issue that prevents you from using the service (e.g. platform downtime exceeding 48 hours), please contact us at the email below. We will review the situation on a case-by-case basis and may offer account credit at our sole discretion.
This is the only exception where we may consider compensation โ and only in the form of account credits, not monetary refunds.
Filing a chargeback or payment dispute without first contacting us may result in immediate and permanent account suspension. Please reach out to us before escalating any payment issue โ we are happy to help resolve problems directly.
If you have questions about this Refund Policy or a billing concern, please contact our support team:
We typically respond within 24โ48 hours on business days.