Refund Policy

1. All Sales Are Final

When you purchase any paid plan on WritexNova — Basic, Pro, or Premium — the transaction is final and non-refundable. By completing your payment, you acknowledge and agree to this policy.

This applies to all payment methods including credit/debit cards, PayPal, Apple Pay, and Google Pay.

2. No Refunds After Purchase

We do not issue refunds for:

• Change of mind after purchase
• Unused words or features within your billing period
• Partial months — billing is for the full period
• Accidental purchases (please contact us immediately if this occurs)
• Dissatisfaction with AI output quality
• Plan upgrades — the difference is non-refundable

3. Free Trial Available

We encourage all users to take advantage of our free trial before purchasing:

• ✅ 5 uses per day — completely free
• ✅ Up to 350 words per request
• ✅ Access to 3 AI tools (Generator, Detector, Grammar Checker)
• ✅ No credit card required

The free trial is designed to let you evaluate WritexNova fully before committing to a paid plan. We strongly recommend testing the platform before upgrading.

4. Cancellation Policy

You may cancel your subscription at any time through your account billing portal. Upon cancellation:

• Your plan remains active until the end of the current billing period
• You will not be charged again after cancellation
• No partial refund will be issued for the remaining days in your billing period
• Your account reverts to the free trial after the plan expires

5. Account Suspension Without Refund

If your account is suspended or terminated due to violation of our Terms & Conditions, including but not limited to:

• Abuse of the platform or AI tools
• Generating prohibited or illegal content
• Attempting to circumvent usage limits fraudulently
• Sharing account access with multiple users

No refund will be issued under any circumstances for policy violations.

6. Technical Issues

If you experience a technical issue that prevents you from using the service (e.g. platform downtime exceeding 48 hours), please contact us at the email below. We will review the situation on a case-by-case basis and may offer account credit at our sole discretion.

This is the only exception where we may consider compensation — and only in the form of account credits, not monetary refunds.

7. Chargebacks

Filing a chargeback or payment dispute without first contacting us may result in immediate and permanent account suspension. Please reach out to us before escalating any payment issue — we are happy to help resolve problems directly.

8. Contact Us

If you have questions about this Refund Policy or a billing concern, please contact our support team:

We typically respond within 24–48 hours on business days.